Construction Health and Safety Consultancy and CDM Adviser Services

HSE Revises Approach For Reporting Health And Safety Concerns
Posted by David Cant on August 5, 2013

HSE-logoIf you have ever used the website of the Health and Safety Executive (HSE) or tried contacting them with a query then you may be pleased to hear that both their contact arrangements and their website material have been revised and improved to make it easier to find out what you need to.

Reasons Why You Might Need To Contact The HSE

There are four reasons why you may probably need to contact the HSE. These include:

  • reporting an injury which has occurred in the workplace
  • reporting any concern regarding workplace safety
  • make enquiries or submit notifications relating to Gas Safety
  • obtain technical advice or clarification regarding any health and safety guidance

You may recall that prior to 2011 the HSE maintained a telephone service for general enquiries, but abandoned this in favour of creating a website which was better structured to provide the answers to most queries more efficiently.

The HSE has carried out further work on its website – – and is encouraging anyone who has any queries such as those listed above to check the website out first, whether for information or to submit a contact request. A range of new online forms have been introduced to make this process easier.

How To Contact The HSE By Phone

If you are unable to access the website for any reason then be reassured that the HSE still has a small team of people employed to deal with telephone queries during office hours. The telephone numbers you might need in such cases are:

  • to report an incident call 0845 300 9923 (Monday to Friday 8.30 am to 5 pm)
  • to report an incident out of hours (serious cases only) call 0151 922 9235
  • to report a workplace safety concern call 0300 0031647 (8.30 am – 5.00 pm, Monday – Friday)
  • to obtain clarification on guidance call 0300 003 1747 ) 8.30 am to 5.00 pm, Monday to Friday)

Of course for a wide range of health and safety information and advice you can also call Veritas Consulting FREE on 0800 1488 677. Our highly experienced health and safety advisors can offer help, advice and recommendations across a wide range of areas, from workplace safety to carrying out health and safety inspections, from auditing to staff training.

Additional Help For Health And Safety Managers

The HSE has also revised its website to provide better help for those within businesses whose responsibility it is to manage on-site health and safety. A new section entitled ‘Managing for Health and Safety’ can be found at

This information is designed to help business leaders, business owners, directors, trustees and line-managers with everything from the core elements of managing health and safety to how to deliver effective arrangements. The HSE also hopes that this resource will be useful for workers as well, helping them to understand the processes involved, and how they can report concerns appropriately.


David Cant is a Chartered Safety and Health Practitioner extraordinaire. He has a wealth of Industry experience and is the MD of Veritas Consulting. David also Blogs about Health and Safety here Health and Safety Consultants

His aim is to flavour Health and Safety with integrity, served with a side of humour You can find David on - Twitter and Google also Linkedin

This post has been filed in: Health and Safety Services, Health and Safety Support

One Comment

  1. August 7, 2013 at 6:17 am

    Dr. Tuling attended the University of Waterloo and obtained a Bachelors of Science Degree. Thereafter, he started the doctor of chiropractic program in Toronto, at the prestigious Canadian Memorial Chiropractic College (CMCC), in 1993.

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